Services During COVID-19

As the situation with the novel coronavirus/COVID-19 continues to evolve and we feel its impact closer to home, we would like to share with you our immediate steps for ensuring that our clients, employees and all who visit ABC House stay healthy and safe. Our child clients’ wellbeing and that of the adults who support them remains our top priority. Our hearts go out to all those who have been affected.

It’s now more important than ever that we care for the most vulnerable. ABC House remains open. We know that child abuse continues – and often increases – in times of crisis. With guidance from federal and state authorities, we are taking the highest precautions to protect our child clients, their families and our employees so that our services can continue when they are needed most.

As a specialized medical facility, ABC House has always followed recommended clinical hygiene standards and protocols. We have increased the frequency and extent of our cleaning to further minimize the risk of illness transmission from surfaces, especially those areas regularly in contact with little hands.

We are still providing child abuse assessment services. Our counseling program has temporarily transitioned entirely to tele-mental health, in which clients and caregivers participate in mental health services with ABC House counselors through HIPAA-compliant video conferencing.

All of our actions are guided by the Centers for Disease Control and Prevention, Oregon Health Authority and Linn County Public Health. We continue to actively monitor their recommendations and will implement their best practices accordingly.

Many of our staff members are working remotely so that we can do our part to “flatten the curve.” Limited staff remain on-site for assessment services and to respond to immediate needs. As a result, it may take a little longer than usual for us to answer the phone or respond to messages. Thank you for your patience.

In-person, community education and prevention trainings are currently on hold. However, we invite you to attend one of our free virtual trainings from the safety of your home!

We kindly ask that all visits to ABC House be by appointment only. Although we miss our community members greatly, we are also making the necessary choices to ensure that ABC House remains as safe a place as possible for children and families in crisis.

Many of you have reached out to ask how you can help. Please click here to visit our Wish List page. 

Please hold stuffed animals and blankets in reserve for now. We treasure these comfort items for our child clients but do not currently have the capacity to sanitize and store each gifted item. Thank you for your understanding.

Thank you for your continued support of children in need. Please take good care of yourselves and – although we all may get tired of hearing it – remember to wash your hands.

Click here to view resources on keeping children safer during a pandemic!